Introduction
Crest Tower ("we", "our", or "us") is a technology-driven organization specializing in AI-powered enterprise software solutions. We operate the website www.cresttower.com, which serves as the digital gateway for our products, services, job application processes, and communications.
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our digital platforms, submit inquiries or job applications, or opt into our communication programs, including email and SMS.
By using our website and submitting your information, you consent to the terms of this Privacy Policy.
The Personal Data We Collect From You
Information You Provide Directly
We may collect the following personal information when voluntarily submitted through forms on our website:
- Contact Data: Your name, email address, phone number, company name, and job title.
- Application Data: Curriculum vitae (CV), cover letters, employment history, educational background, and additional job-related information.
- Communication Data: Details from inquiries, demo requests, or feedback forms.
Information Collected Automatically
When you access or use our website, we automatically collect technical data such as:
- Device & Technical Data: IP address, browser type, operating system, referring/exit pages.
- Usage Data: Interactions on our site, page visits, time spent, and navigation behavior.
- Cookies: For more details, refer to our Cookie Policy (available upon request).
How We Use Your Personal Data
We may use your data to:
- Respond to Inquiries: To answer your questions, provide requested information, or offer support.
- Process Applications: To evaluate your candidacy for open roles and store information for future opportunities.
- Send Service Communications: To inform you of updates, technical alerts, or administrative information.
- Improve Website Functionality: To analyze usage trends and enhance performance.
- Security and Legal Compliance: To protect our systems and meet regulatory obligations.
Sharing Your Personal Data
We may share your personal data only in the following circumstances:
- Legal Authorities: When required by applicable law or legal process.
- Internal Business Use: With departments across Crest Tower responsible for recruitment, operations, or support.
We do not sell, rent, or trade your personal data under any circumstances.
Transferring Your Data
Although Crest Tower is based in Pakistan, you may interact with us from other countries. Your information may be stored or processed in other jurisdictions where we or our service providers operate. In such cases, we ensure appropriate data protection safeguards are applied.
Opting Out of Promotional Emails
You may opt out of promotional emails at any time. Each promotional message you receive from us includes a clear unsubscribe link. Clicking this link will remove you from future marketing communications.
Alternatively, you may:
- Email us directly at info@cresttower.com with the subject line "Unsubscribe".
- Specify your communication preferences if you'd like to reduce the frequency instead of fully unsubscribing.
Please note:
- Transactional or service-related emails (e.g. application status updates or system notifications) are not considered promotional, and you may continue to receive them as long as your relationship with us remains active.
- If you no longer wish to receive any communications, including transactional ones, you may request account closure or data deletion.
Data Retention and Deletion
We retain personal information for only as long as needed:
- For the purpose it was collected
- To fulfill legal, regulatory, or internal business requirements
Once data is no longer required, we securely delete or anonymize it. If you wish to have your data removed, contact us at info@cresttower.com.
Third-Party Websites
Our website may include links to third-party platforms (e.g. job boards, content references). This Privacy Policy does not apply to third-party sites. We recommend reviewing their policies before interacting or sharing your data.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy as needed to reflect changes in legal requirements or our practices. All changes will be posted on this page. You are encouraged to review it periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@cresttower.com
- Website: www.cresttower.com